Terin | Plataforma de comunicaciones, notificaciones y alertas multicanal

Multi-Channel automated
communication platform

Connect with your customers, suppliers, employees and other agents via whatsapp, telegram, sms, email, push and more, with no need of system customizations.

About Terin

Terin is a communication platform powering dynamic and flexible delivery and reception notifications via email, Whatsapp, SMS, mobile apps, telegram and other channels.

Terin enables your business to communicate requests, orders, purchases, payments, appointments, proceedings, or any other business events to customers, suppliers, employees and collaborators.

Powered by superior architecture, Terin is easy to use from a single website which helps you to define and optimize all communications in an agile and secure way.

With an intuitive drag-and-drop user interface, Terin can integrate rapidly with preexisting applications and platforms, all with no code or need of further system customizations .

Functionalities

Events

Terin has an intuitive graphic web interface to modelize the communication workflows, determine notification channels, set event alerts, identify recipients, and establish the design and content of each message, security aspects, performance criteria, audit and others.

Flows

By using this module, you will be able to determine and solve complex communication patterns or data transformations in a rapid and agile way. This tool enables the use of highly powerful functionalities through drag-and-drop operation.

Metrics

This module enables you access to various reports and panels to analyze and monitor the key communication indicators, including analysis of messaging channels, reading and error percentages, detailed data of each delivery and more.

Integration

This module is designed specifically to meet integration requirements. Terin can integrate rapidly with existing applications and platform with no need of further system customizations .

Templates

From this module, users can design and create customizable templates. Terin stands out as an agile tool to broadcast your personalized messages quickly and accurately with attractive modern designs suitable to all devices.

Recipients

This Terin module enables you to manage any message recipients contact data outside your system. Terin helps you create contact data individually or from preexisting files, list of recipient contacts and manage all message recipient’s information.

Security

The security module enables the administration of users, credentials, roles, access and licenses. This module also allows the management of event execution permits and the configuration of integrations through OpenID, Connect, OAuth 2.0 and SAML.

Plugins

With its flexible plugin architecture, Terin enables you to expand the standard functionality to meet specifics requirements of your business. Terin powers the development of new components and the implementation of new communication channels or tailored-made functionalities, which will be readily available for use once uploaded to the platform.

Benefits

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Time to market

Terin is designed to manage communications with customers, beneficiaries, insured parties, suppliers, collaborators, and citizens promptly with no need of new developments.

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Centralized management system

Terin allows you to set, monitor, deliver and audit all communications from a centralized platform, which prevents the same logistics from spreading in different systems and applications.

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Multi-Channel system

Terin facilitates the delivery of emails, SMS, push Android, push iOS, calls, telegram messages, Whatsapp messages and others from a single platform.

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Adaptability

Terin is designed to integrate rapidly and reliably to existing systems and platforms through a powerful module with protocols, connectors and APIs that meet integration requirements efficiently.

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Scalability

Based on a robust architecture, Terin’s technology is designed for efficient mass event reception and processing with scalability and high availability as major strengths. Terin can run both in containerized and traditional environments.

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